Every licensed casino must verify who you are before paying out. Here's exactly what they ask for, when, and how to get through it in a day instead of a week.
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the basics
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Day one
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And why
KYC (Know Your Customer) exists because of anti-money-laundering law and age verification. It's not the casino being difficult; it's a licence condition. The trick is to do it before you need a withdrawal.
Photo ID (passport, driving licence or national ID card), a proof of address under three months old (utility bill, bank statement, government letter), and sometimes proof of the payment method (a photo of the card with middle digits hidden, or an e-wallet screenshot).
For larger deposits or withdrawals, casinos may ask where the money comes from: payslips, bank statements or tax documents. This is normal at high stakes; have the documents ready.
Photograph documents clearly, with all four corners visible. Make sure names and addresses match your account exactly. Upload through the account page rather than email. Many casinos now verify automatically within minutes; manual checks take one to three days.
Ask support what's wrong. Usually it's a blurry image, an expired document or a mismatch between account details and documents.
Casinos must protect your documents under data protection law. Only upload through the casino's secure account page, never via chat or unsecured email.
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Navi Casino editorial team
Reviews are written and fact-checked by our editors. Last checked 25 October 2026.
4 questions
Is KYC mandatory?
Yes, at every licensed casino, before withdrawals and sometimes before deposits.
How long does verification take?
Minutes with automated checks; one to three days manually.
Can a casino ask for source of funds?
Yes, especially for larger amounts. It's a legal requirement.
Is it safe to upload my ID?
At licensed casinos, yes, through the secure account page.
Gambling should be entertainment, never a way to make money or win back losses. Set limits before you play, and take a break if it stops being fun. Free, confidential help is available 24/7.
